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OfficeMax Office Furniture

Should I Use OfficeMax
How To Order
Things You Need To Know
How To Return An Item
Catalogs
Vendor Information

 

How To Determine If You Should Use OfficeMax To Purchase Furniture

     OfficeMax has been chosen to participate in Georgetown University's Furniture Program in order to provide a means to acquire furniture on those occasions when urgency takes precedence over selection and price. Hence, OfficeMax will only be permitted to sell items that can be delivered next day or shipped within 24 hours but for whatever reason cannot be obtained under the same terms from the other vendors with whom we have "Strategic Business Agreements".
     OfficeMax has a wide selection of in stock furniture that can be delivered next day should an emergency arise (poor planning does not constitute an emergency). We are currently receiving a 35% discount off of list prices.
     Should an emergency arise that would warrant furniture purchases from OfficeMax, please make sure that you are selecting items from the OfficeMax Furniture Catalog that are deliverable in 24 hours. Not all items in the OfficeMax Furniture Catalog are deliverable in 24 hours.
     Should you find something in the OfficeMax Furniture Catalog that you like, but is not deliverable in 24 hours, we can still obtain it. We would simply do so through one of our other vendors (Maryland Office Interiors, Price Modern, Standard Business Furniture) and receive a greater discount

How To Order

     Simply place your furniture order the same way that you might place your office products order. You may use the
EZ Order form  by writing in your order information in the blank spaces provided at the bottom of the page and then faxing it to OfficeMax using the fax number provided, which is also located at the bottom of the page, or you may order online if you have been set up for online ordering (online ordering would require a user ID and password which must be assigned to you by OfficeMax).
     Once your order has been placed, you will receive a fax back confirmation by the end of the day. As long as your order is placed by 4:00 PM, you should receive your order the next business day.
Note: If you fail to receive a fax back confirmation, you should follow up on your order. If you don't receive the confirmation, then there is a good chance that OfficeMax didn't receive your order.

Things You Need To Know

  OfficeMax does NOT accept credit card orders from Georgetown University
  OfficeMax does NOT accept orders over the phone
  When furniture is delivered from OfficeMax, it will NOT be uncrated and it will NOT be
      put in place UNLESS you specifically requested an installation at the time of placing
      your order. The prices for installation of various types of furniture are listed below.
      Be sure to write on your EZ Order form, in the spaces provided at the bottom, that
      you require an install on the furniture that you are ordering, and then list the price
      that would correspond to your item.

2 & 3 Drawer File           $22.00 Desk                              $34.00
4 & 5 Drawer File           $29.00 Desk Return                   $15.00
Bookcase                       $30.00 Hutch Credenza              $34.00
Chair                               $12.00 Keyboard Arm                $15.00

How To Return An Item 

    To return the item all you have to do is call up customer service @ 1-877-259-0674. Give them the item number or product number and they will give you an ATR number (return number). Make sure you put this number on the return item. Put it on a piece of paper and tape it to the box. Do not write it on the box. The driver will come and pickup the item within 5 business days.


Catalogs

     To request a 4" binder of furniture catalogs, please contact Elizabeth Goodloe-Vaughn (7-6042).


Vendor Information  
   

OfficeMax
6745 Business Parkway
Elkridge, MD  21075
Website: www.bcop.com

Jack McGuire
Phone: 800-942-6473   X-4505
Fax: 443-203-0326
Email: jackmcguire@officemaxsolutions.com
  Customer Service
Phone: 1-877-259-0674
Fax: 1-877-595-2672

If you have any questions regarding this program, please contact Elizabeth Goodloe-Vaughn in purchasing (7-6042).

If you would like to fill out a vendor survey or simply make a comment about a vendor click here.


 
 
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